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Terms & Conditions

Last Updated: June 2026

Welcome to Magic Maid Cleaning LLC. By accessing our website or using our professional cleaning services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Terms of Web Use

By accessing this website, you agree to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials on Magic Maid Cleaning LLC’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials.
  • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial).
  • Attempt to decompile or reverse engineer any software contained on Magic Maid Cleaning LLC’s website.
  • Remove any copyright or other proprietary notations from the materials.
  • Transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Magic Maid Cleaning LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. SMS / Text Messaging Terms

When you opt in to receive text messages from Magic Maid Cleaning LLC, you agree to receive SMS related to appointment confirmations, reminders, customer service, and promotions.

  • Message frequency: Message frequency varies.
  • Cost: Message and data rates may apply.
  • Opt-out: You can cancel at any time by replying STOP. After you reply STOP, you will receive one confirmation message and no further texts.
  • Help: Reply HELP for assistance, or contact us at info@cleaningmagicmaid.com or 470-863-8466.
  • Privacy: Mobile information will not be shared with third parties for marketing purposes. See our Privacy Policy.
  • Consent: Consent to receive text messages is not a condition of purchase.

4. Disclaimer of Web Materials

The materials on Magic Maid Cleaning LLC’s website are provided “as is”. Magic Maid Cleaning LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Magic Maid Cleaning LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

5. Limitations of Liability & Property Damage

Magic Maid Cleaning LLC maintains commercial General Liability Insurance to protect your property. However, our liability is subject to the following strict conditions:

  • Reporting Period: Any accidental damage caused by our cleaning staff must be reported to Magic Maid Cleaning LLC within twenty-four (24) hours of the service completion. Reports must include photographic evidence.
  • Pre-existing Conditions: Magic Maid Cleaning LLC is not responsible for damage due to normal wear and tear, improperly installed fixtures, unstable shelving, or pre-existing structural issues (e.g., loose grout, scratched floors, or sun-damaged blinds).
  • Valuables: Customers must secure and lock away cash, jewelry, fine art, and high-value collectibles. Magic Maid Cleaning LLC will not accept liability for the loss or damage of unsecured valuables.
  • Maximum Liability: To the fullest extent permitted by law, Magic Maid Cleaning LLC’s maximum financial liability for proven negligence or property damage shall not exceed the limit of our liability insurance policy for covered events, or the total amount paid by the customer for that specific cleaning service date for non-covered items.

6. Revisions and Errata

The materials appearing on Magic Maid Cleaning LLC’s website could include technical, typographical, or photographic errors. Magic Maid Cleaning LLC does not warrant that any of the materials on its website are accurate, complete, or current. Magic Maid Cleaning LLC may make changes to the materials contained on its website at any time without notice. Magic Maid Cleaning LLC does not, however, make any commitment to update the materials.

7. Links

Magic Maid Cleaning LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Magic Maid Cleaning LLC of the site. Use of any such linked website is at the user’s own risk.

8. Cancellation and Lock-Out Policy

  • Cancellation Notice: If you need to cancel or reschedule your service, you must notify us at least twenty-four (24) hours before your scheduled appointment. Cancellations made with less than 24 hours’ notice may be subject to a $50.00 cancellation fee.
  • Lock-Out Charge: If our team arrives at the scheduled time and cannot gain entry due to locked doors, uncooperative alarm codes, or being turned away by the customer, you will be charged 100% of the scheduled service fee to cover staff wages and travel costs.

9. Safety, Work Environment, and Pets

  • Safe Conditions: For the safety of our team, our cleaners do not lift objects weighing over thirty-five (35) pounds, do not climb high ladders, and do not handle biohazards (including animal waste, heavy mold, pest infestations, or bodily fluids).
  • Pet Policy: Customers are required to safely secure aggressive, large, or anxious pets before our team arrives. Magic Maid Cleaning LLC is not responsible for pets that escape through open doors during the normal course of cleaning duties.
  • Right to Refuse: Magic Maid Cleaning LLC reserves the right to immediately suspend or leave a property if conditions are deemed hazardous, unsafe, or unsanitary, without a refund.

10. Non-Solicitation of Employees

Our customers agree not to directly or indirectly solicit, hire, or engage the private services of any current or former employee or independent contractor introduced to them by Magic Maid Cleaning LLC. This restriction applies during their association with us and for a period of one (1) year after their service or termination. In the event of a breach of this clause, the customer agrees to pay Magic Maid Cleaning LLC a liquidated damages fee of $3,500.00 per individual hired, to cover our recruitment and training costs.

11. Modifications of Terms

Magic Maid Cleaning LLC may revise these terms of use for its website and services at any time without notice. By using this website and booking our services, you are agreeing to be bound by the then current version of these Terms and Conditions.

12. Governing Law and Jurisdiction

Any claim relating to Magic Maid Cleaning LLC’s website or cleaning services shall be governed exclusively by the laws of the State of Georgia. You agree that any legal action, dispute, or arbitration arising from our services shall be filed and resolved exclusively in the courts of Cherokee County, Georgia.

Contact Us

Magic Maid Cleaning LLC
308 Shiloh Way, Canton, GA 30114
Email: info@cleaningmagicmaid.com
Phone: 470-863-8466

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